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Frequently Asked Questions

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Cancellation Policy

We sure hope you don’t cancel! So you know – every effort is made to reschedule a hike or tour if we have to cancel due to bad weather (hurricane/flash flood/etc.) but in case you do need to cancel, here’s the nitty-gritty:

  • If we can’t reschedule? You will receive a 100% refund
  • Cancelations up to 10 days before your tour?  You’ll receive a 100% refund
  • Cancellations within 10 day window before your tour? No refund